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Old May 16th 05, 12:35 PM
Johannes
 
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Default ASDA gift voucher


Bought 2x pepperoni noodles at ASDA. 58p each, two for 1. The bill didn't
show the discount. This always annoys me, so I complained. After a lot of
hassle and denials, they finally conceded my 0.16. ! However, they also
gave me a 2 gift voucher. Always worth taking a close look at your bill.

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Old May 16th 05, 01:57 PM
The Slow Snail @___o
 
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On Mon, 16 May 2005 11:35:06 GMT, Johannes
wrote:


Bought 2x pepperoni noodles at ASDA. 58p each, two for 1. The bill didn't
show the discount. This always annoys me, so I complained. After a lot of
hassle and denials, they finally conceded my 0.16. ! However, they also
gave me a 2 gift voucher. Always worth taking a close look at your bill.

Somerfield has (had) these packets for 39p each iirc.


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Old May 16th 05, 05:13 PM
fred
 
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In article , The Slow
Snail @___o
writes
On Mon, 16 May 2005 11:35:06 GMT, Johannes
wrote:


Bought 2x pepperoni noodles at ASDA. 58p each, two for 1. The bill didn't
show the discount. This always annoys me, so I complained. After a lot of
hassle and denials, they finally conceded my 0.16. ! However, they also
gave me a 2 gift voucher. Always worth taking a close look at your bill.

Somerfield has (had) these packets for 39p each iirc.


His were cheaper, -50p each :-D

To OP, you need to be careful or you'll be choosing your shopping based
on the items most likely to be mispriced. I fell out with Morrisons (then
Safeway) big time over the withdrawal of 'penalty' refunds for pricing errors,
they had far to many errors and just weren't interested. I think Asda has
the most forward looking policy in this area but I've no experience of Tesco.
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Old May 16th 05, 05:35 PM
Johannes
 
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Default



fred wrote:

In article , The Slow
Snail @___o
writes
On Mon, 16 May 2005 11:35:06 GMT, Johannes
wrote:


Bought 2x pepperoni noodles at ASDA. 58p each, two for 1. The bill didn't
show the discount. This always annoys me, so I complained. After a lot of
hassle and denials, they finally conceded my 0.16. ! However, they also
gave me a 2 gift voucher. Always worth taking a close look at your bill.

Somerfield has (had) these packets for 39p each iirc.


His were cheaper, -50p each :-D

To OP, you need to be careful or you'll be choosing your shopping based
on the items most likely to be mispriced. I fell out with Morrisons (then
Safeway) big time over the withdrawal of 'penalty' refunds for pricing errors,
they had far to many errors and just weren't interested. I think Asda has
the most forward looking policy in this area but I've no experience of Tesco.
--
fred


Morrisons often use large sign with offers, but a small print in the margin
tells the expiry date for the offer (look carefully for this). Of course they
just leave the sign after it has expired and charge the full price at the till.
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Old May 16th 05, 05:55 PM
carrona
 
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If Tesco sell anything that's mispriced, they refund your money and
give you the item for free.

Now, if they's just misprice a computer.....................?!?


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Old May 16th 05, 10:31 PM
Stephen Cowan
 
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My good lady always checks her receipts, and 7 out of 10 times she finds an
error. Kiwks is the biggest culprit for errors, but Asda has to be the best
for refunding with the usual 2 plus the item back.
Always check the list.

Bod

"Success comes in Cans"



"Johannes" wrote in message
...

Bought 2x pepperoni noodles at ASDA. 58p each, two for 1. The bill didn't
show the discount. This always annoys me, so I complained. After a lot of
hassle and denials, they finally conceded my 0.16. ! However, they also
gave me a 2 gift voucher. Always worth taking a close look at your bill.

--
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Old May 16th 05, 11:01 PM
fred
 
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In article , carrona
writes
If Tesco sell anything that's mispriced, they refund your money and
give you the item for free.

That's nice to know, thanks, here's my list from experience on pricing
errors:
Asda: excellent, I've had the 2quid penalty a couple of times or some other
equally generous deal. Very few pricing errors.
Waitrose: ok if you make a fuss but variable, no compensation if you spot
the error at the till so 'discover' it after leaving the store. A bit bad for having
specials on signs but not entered on the pricing computer.
Sainsbury's: Refund the difference, sorry Sir, a penalty refund is not our
policy . . .
Morrisons (when safeway): Couldn't give a flying f**k, will grudgingly refund
the difference. Many pricing errors. My store of last resort.

Now, if they's just misprice a computer.....................?!?

:-)
--
fred
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Old May 17th 05, 01:55 PM
Johannes
 
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Default



fred wrote:

In article , carrona
writes
If Tesco sell anything that's mispriced, they refund your money and
give you the item for free.

That's nice to know, thanks, here's my list from experience on pricing
errors:
Asda: excellent, I've had the 2quid penalty a couple of times or some other
equally generous deal. Very few pricing errors.
Waitrose: ok if you make a fuss but variable, no compensation if you spot
the error at the till so 'discover' it after leaving the store. A bit bad for having
specials on signs but not entered on the pricing computer.
Sainsbury's: Refund the difference, sorry Sir, a penalty refund is not our
policy . . .


Some time ago, a particular customer started babbling about pricing errors
at Sainsbury's and it became a news story. Sainsbury's immediately introduced
a policy where you got anything that was mispriced for free. I got 7 worth
of socks. However, it was only temporary PR (damage limitation) exercise.


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