OT - consumer rights, advice??

[andy]

Hi,

House building and contents insurance was due 29/7/06, reminder received
in May.
Think I paid by credit card, but shredded all statements since (and
cancelled the card months ago). But I kept a payment receipt sent by the
insurer.
Received a letter late October "you haven't paid us".
Faxed over a remittance receipt received from the insurer, dd 05/06.
Asked to call them, told "the receipt was sent to you in error, you
haven't paid us. Pay up".

Insurer is NFU, where do I stand??
--
Andy

[Graham2]

"andy" > wrote in message
...
> Hi,
>
> House building and contents insurance was due 29/7/06, reminder received
> in May.
> Think I paid by credit card, but shredded all statements since (and
> cancelled the card months ago). But I kept a payment receipt sent by the
> insurer.
> Received a letter late October "you haven't paid us".
> Faxed over a remittance receipt received from the insurer, dd 05/06.
> Asked to call them, told "the receipt was sent to you in error, you
> haven't paid us. Pay up".
>
> Insurer is NFU, where do I stand??
> --
> Andy

Ask credit card company for copies of staements for the last few months
(april onwards to see if you can see it ?)

Graham