photo*ist
January 5th 06, 06:07 PM
Just some applause from me for Intro 2020, www.intro2020.co.uk/ the UK
importers of a number of well known photographic brands, and the former
importers of Tokina lenses
Although no longer importers for Tokina, Intro 2020 were very sympathetic
about a focus issue on an ATX Pro lens (long out of warranty) and after a
conversation with the incredibly knowledgeable and helpful Mr Takahashi of
their service department I was asked to send it in to them for a
complimentary adjustment.
This is the sort of customer service that is becoming so rare these days
that it's worth commenting on - and since I'd probably be one of the first
to complain if Intro 2020 had failed me in some way, I'm pleased to given
them a big thank you and endorsement for the way in which they stand by the
products that they sell
importers of a number of well known photographic brands, and the former
importers of Tokina lenses
Although no longer importers for Tokina, Intro 2020 were very sympathetic
about a focus issue on an ATX Pro lens (long out of warranty) and after a
conversation with the incredibly knowledgeable and helpful Mr Takahashi of
their service department I was asked to send it in to them for a
complimentary adjustment.
This is the sort of customer service that is becoming so rare these days
that it's worth commenting on - and since I'd probably be one of the first
to complain if Intro 2020 had failed me in some way, I'm pleased to given
them a big thank you and endorsement for the way in which they stand by the
products that they sell